All the leading videoconference manufacturers now have some kind of video-calling software solutions. These software all share the same operating principle: the user can start or receive a video call from their own computer or mobile device without having to own a special hardware, with the camera and microphone built in or connected as an external periphery. It is important so see that these videoconferencing end points can not only connect to each other but to any videoconference-capable end point within the organisation.
Regarding licence and operation there are two kinds of solutions: standalone, independently operating software clients and centralised solutions that require server connection. Independently operating software clients are typically licenced piece by piece so this option is normally used with a permanent group of users who use the client regularly, and when implementing a videoconferencing infrastructure is not solvable. As opposed to this, centralised software solutions requiring server connection can be installed on multiple computers and the licence only determines the number of users simultaneously participating in the videoconference. The server also provides numerous additional functions compared to the independent client such as central directory, company firewall transition and LDAP user identification.
With the development of web-based technology, the most common browsers can now connect to a videoconference call without a specific software client. This is very convenient for both the operator and the user because no client installation or update is required and it also prevents firewall transition problems as the traffic constitutes as web browsing. There can be differences in the functions used by different web browsers but in most cases a client-equivalent functionality can be achieved.
We have established video-capable clients for many of our customers or implemented complex videoconferencing infrastructure that enable a software-based dial-in feature. We also provide software-based videoconference connections through our own service for even multiple locations simultaneously.